No network Vodacom,struggeling to cancel my vodacom

Stuggeling with nework for more than 2 months,so i asked for a quo quote to cancel my vodacom account. Ive made the cancelqtion payment on 28Feb,send to vodacom. On Tuesday the next week i phoned to asked how far is cancelation. Vodacom said it can take up to 2 working day. On the 10thMarch i phoned vodacom AGAIN, now they cant see my email for cancelation..... How??? Do i have to phone every day... BUT THE BEST PART....i still dont have vodacom network. More than 2 months,after the phoned and said they are working on it... WORST EVER SERVICE FROM VODACOM