NH
Neill H
1 reviews | Active since Jun 2016
05 Feb 2024, 22:15
No Network, useless staff
So we have been battling with network for over a week in our whole area, get hold of vodacom and they refuse to help because I am trying to report a general issues and not a specific to my number, so ja they keep talking in circles wanting to talk to other people and wanting an alternative number to phone me on as my number is off. We don't have signal how am I supposed to take calls with no signal.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Feb 2024, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Feb 2024, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Feb 2024, 11:43Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network related issue in the area and our technical networks team is working hard to get the network and service restored.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network related issue in the area and our technical networks team is working hard to get the network and service restored.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Feb 2024, 11:43
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network related issue in the area and our technical networks team is working hard to get the network and service restored.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We are aware of the network related issue in the area and our technical networks team is working hard to get the network and service restored.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,