GC
Gerna C
1 reviews | Active since Jul 2016
20 Feb 2018, 14:29
No network services
From January 2017, I had a lot of dropped calls. This meant that I had to phone customers 3, 4 times for a proper conversation. For the past week (from 15 Feb 2018) I had approximately 16 hours per day of non reception, thus no communication with clients and thus a loss in business!
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Vodacom's replyOfficial
20 Feb 2018, 14:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Feb 2018, 14:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,