TJvR
Tanja Janse van Rensburg

1 reviews | Active since Aug 2018

14 Dec 2024, 16:50

NO NETWORK OR POOR CONNECTION FOR WEEKS

WHAT IS GOING ON WITH THE NETWORK LATELY. IT'S BEEN TWO WEEKS NOW THAT SERVICE IS EITHER COMPLETELY DOWN OR WE HAVE VERY POOR SIGNAL IN THREE RIVERS EAST EXT 2. 5 PHONE SIMS, 2 DATA CARDS AND AN LTE CARD, NO OR POOR SIGNAL. THIS IS OUTRAGEOUS. WHAT ARE WE PAYING FOR????

0
Replies (1)
Vodacom
Vodacom's reply15 Dec 2024, 10:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

Best regards,