RR
Rozanne R
1 reviews | Active since Oct 2015
05 Sept 2025, 09:24
No network No competency!
Entire town no signal, you can't pick it up? CLOSE DOORS!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Sept 2025, 10:12Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Sept 2025, 10:12
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Sept 2025, 13:12Hi Rozanne, thank you for taking our call.
Your query (Ref: ***) remains in hand with our Networks team.
Our team will be in touch with feedback soon. We appreciate your patience and hope for a swift resolution.
Regards,
Vodacom Consumer Website team
Your query (Ref: ***) remains in hand with our Networks team.
Our team will be in touch with feedback soon. We appreciate your patience and hope for a swift resolution.
Regards,
Vodacom Consumer Website team
Best regards,
Vodacom's reply08 Sept 2025, 13:12
Official
Hi Rozanne, thank you for taking our call.
Your query (Ref: ***) remains in hand with our Networks team.
Our team will be in touch with feedback soon. We appreciate your patience and hope for a swift resolution.
Regards,
Vodacom Consumer Website team
Your query (Ref: ***) remains in hand with our Networks team.
Our team will be in touch with feedback soon. We appreciate your patience and hope for a swift resolution.
Regards,
Vodacom Consumer Website team
Best regards,
RR
Rozanne R's updateReviewer Update
08 Sept 2025, 14:15Dear Vodacom Customer. Your service ticket with reference number EC-21P5-1J2ZTH has been closed. Thank you Vodacom. 2 MISSED CALLS and you close the ticket? I hope the problem has been solved! The level of incompetence is unbelievable! You don't get an answer telephonically, you email you call again UNTIL YOU TALK to the client is HOW CLIENT SERVICE IS! I need to teach you all manners and etiquette!
RR
Rozanne R's update08 Sept 2025, 14:15
Reviewer Update
Dear Vodacom Customer. Your service ticket with reference number EC-21P5-1J2ZTH has been closed. Thank you Vodacom. 2 MISSED CALLS and you close the ticket? I hope the problem has been solved! The level of incompetence is unbelievable! You don't get an answer telephonically, you email you call again UNTIL YOU TALK to the client is HOW CLIENT SERVICE IS! I need to teach you all manners and etiquette!