no network in our Suburb

I have a fibre contract with vodacom. all was well untill yesterday morning when i woke up with no coverage at all. please note i work from home so i had to buy data to prevent having to go into the office ..lunch time i called vodacom they said they are aware of the problem and working on it.....

Today i woke to the exact same issue nothing seems to have been done about the connectivity issue again i had to buy data to work.. called again told the same story they are aware of the issue and working on it......... The consultants are trained to speak the same bull**** with such diplomacy...........end of day 2 still no solution to the outage in my side of the world namely Riverlea ... i wonder if it were another suburb if the issue would have been sorted by now ????????????? i am so irate for want of a better word..