KM
Katleho M

1 reviews | Active since Nov 2013

23 Nov 2021, 10:58

NO NETWORK IN FLEURHOF

I have complained about this issue since 2015 when I moved to Fleurhof and to date there has been no resolution. All of my neighbors are complaining about the same issue. Network coverage is VERY POOR in my area. Your technicians have called me year after year but STILL NO SOLUTION TO THIS URGENT MATTER! I have been told that towers are going to be build this was in 2016 and we are in 2021. With the chunk of money we give Vodacom as subscribers there is no help, there is not much difference between the ANC and Voda****. I was on an urgent call with my mom last night but had to cut the call cause we couldn't hear each other.

You are going to lose alot of customers in my area to MTN, once my data contract expires next May I am moving to MTN for data. I can't even use my Vodacom router because of the network

0
Replies (1)
Vodacom
Vodacom's reply23 Nov 2021, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team