FM
Faith M

1 reviews | Active since Mar 2020

23 Nov 2020, 16:30

No network for hours

Network is bad im here in Gauteng both my mother and my phone is not going through ive tried calling vodacom several times theres no option of talking to someone about this issue i rely on my phone and internet for business so now im stuck i dont even know if payments went through or not and i heard this is how our money goes missing please help

0
Replies (2)
Vodacom
Vodacom's reply24 Nov 2020, 06:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply24 Nov 2020, 10:25
Official
Dear Customer

 With regards to the network, Vodacom is aware of an issue impacting connectivity to some of its customers. Our Technicians were made aware and the problem has been resolved.
 
 We do apologise for any inconvenience caused.  

Best regards,