1 reviews | Active since Jul 2015
No network for almost two weeks!!!!!!!!!!
<p>Well done Vodacom. Clearly when it rains it pours. This is a seperate complaint for my cellphone contract which I have had with you for 15 years. I have had no response from Vodacom for the cancellation of the data contact that was *********ly activated. My complaint is now that I have not had any network to make calls or send messages for almost two weeks. This is absolutely shocking!!!!!!!! I have been calling in every single day since last week monday. Monday will be two weeks. This is absolutley unacceptable. I have received nothing but horrific service from vodacom in the last year. Vodacom receives full payment but now that I have no service for this long since before the 25th- will I be expected to pay for the full month!!!!!!!!!!!!!!!!!!!!!!If this is not resolved I want this contract cancelled as well.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
