DH
Dan H

1 reviews | Active since May 2020

18 Nov 2025, 07:57

No Network for a Week!!!

COMPLETELY ignored and disregarded by the Eastern Cape network team. I notified Neville and his team about network issues last week Tuesday - the network has completely dropped now and there has been zero response from Vodacom and the EC Network Team. This is a trend of the network team ignoring issues in the area until they snowball into larger issues. Port Alfred, Bathurst, Southwell, and Kasouga have all been dealing with the poor network for almost a week now.

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Replies (1)
Vodacom
Vodacom's reply18 Nov 2025, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team