NO NETWORK FOR 4 WEEKS

Item: Vodacom
Rating: 1
Author: Muhammed

For the past 4 weeks there had been absolutely no Network in the area. Everytime you contact Vodacom they keep patching me to someone else and it's always "we are not the ones in charge of that department" my entire household from cellphones to wifi is all with Vodacom. This is terrible customer service.

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Replies (1)

Vodacom's replyOfficial

06 Feb 2025, 08:06

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team

Vodacom's reply06 Feb 2025, 08:06

Official