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1 reviews | Active since Apr 2023

29 Feb 2024, 08:53

No network for 3 weeks

It is going for 3 weeks now where vodacom has had no signal in Eloff... Emergency calls only... How are we expected to pay for a network and data when there's no network and no one coming out to fix the problem? It is absolutely disgusting how vodacom expects people to keep paying each month for terrible service and no network.

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Replies (1)
Vodacom
Vodacom's reply29 Feb 2024, 13:00
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team