No Network for 3 Days

On the call for over 40 minutes with no call backs, no resolutions after being transferred 3-4 times with all the promises in the world but nothing at all. Can't speak to a supervisor or a manager to resolve the matter.

In a nutshell no network on *** since Saturday. Not able to make or receive calls. Secondly my sister was advised her number is on contract when it has been cancelled years ago and has been placed on her name as pre-paid. She cannot get assistance and when I call I get a bigger runaround with no one taking ownership, giving help or assistance with the problem

Vodacom kindly note that we have multiple business contracts and I see how you treat businesses customs versus personal customers. Not realising that your personal customers are business owners. A few of our business contracts is due for an upgrade and it looks like this is a great opportunity for us to migrate some of those.