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gerard H

1 reviews | Active since Mar 2009

03 Dec 2018, 11:12

No network during the night

Yesterday there was no network from 22h00 until today Monday 3 December 07h30. Bad service

0
Replies (2)
Vodacom
Vodacom's reply03 Dec 2018, 14:21
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply04 Dec 2018, 12:05
Official
Dear Customer

We tried calling you but no answer. Please be advised that  load shedding has an effect on base stations and may cause intermittent issues.

Regards,

Vodacom Consumer Website Team

Best regards,