No Network Coverage, No Assistance

Good day<br> <br> I called your Customer Service number in November to complain about the fact that I have no network/3G coverage in my house (need to send a email in the rain outside) as well as very little signal. The woman that I spoke too (after speaking to a couple of consultants) informed me that the only way to get a technician to come over and test the signal is if I have 4 phones in the house with the same problem and as I only have 3 (there are only two people in the house) I don't qualify for help. Then I got a call back from someone informing me that a tower 30km away was the cause on my problems but that it has been rectified, ummmm no. After then receiving an sms claiming that you guys are investigating the issue, and as I have received no further feedback, I can only assume that you have closed the case and are just ignoring my problem....customer service at its best!!!! What do I need to do to get signal/ network coverage/ 3G/ any form of cellular connection in my house.