iH
ismail H

1 reviews | Active since Nov 2015

16 Nov 2015, 10:32

no network coverage complained 9/11/15

Logged a complaint several times with vodacom and everytime I call the case is closed but nobody attended to the fault. On the 9/11/15 I complained on hello Peter and received a call from vodacom regarding reference S3-9J62P-PODFL( on 26/10/2015) and they advised me someone will come out to investigate. Nobody came!!!! When I called vodacom today they say case is closed again!!!!!! I'm trying for almost 2 months for vodacom to attend our problem....<br> <br> Please vodacom if you can't sort the network out cancel all my contracts at vodacoms expense and I will move over to a new network as you guys are ***********. <br> <br> Why should I beg for a service vodacom can't fix and I'm paying for?<br> <br> As you can not contact me on my cell for obvious reasons (NO FLIPPING NETWORK) YOU CAN REACH ME ON *** OR *** <br> <br> Why should a consumer use other channels to get something out of vodacom<br> <br> Frustrated customer

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2015, 12:05
Official
Hello ismail.h,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,