LM
Laura M

1 reviews | Active since Feb 2016

12 Apr 2018, 17:05

No network coverage at Bains Game lodge Langenhoven Park

Such a stupid network with no coverage . Every time I get home, I cannot make calls, calls get dropped there is no signal. Don’t tell me to log it online because it doesn’t give me that option, vtsek vodacom for your bull**** network.Been calling your call centre with no luck

0
Replies (2)
Vodacom
Vodacom's reply12 Apr 2018, 20:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Apr 2018, 09:45
Official

Dear Laura,

Thank you for taking the time to raise your complaint with our team.

I have now handed your Complaint ( EC-1JB0-3UQLAC ) over to our Network Co-coordinators for further assistance and they will make contact with you soonest.

We do apologise for the inconvenience caused to you.

Regards

Consumer Website Team