1 reviews | Active since Dec 2016
NO NETWORK CONNECTION FOR 3 DAYS
<p>On 29 Nov 2016 network connection was lost. Called vodacom customer centre 082111 was told they would put me through to Solutions, I got cut off. 30 Nov 2016 - 6:30 am called again was told they would report it, would take an hour. Nothing. Called later that day - twice. Consultant again told me they would report it, second time consultant said they would put me through to Solutions. Cut off again. 1 Dec 2016 phone was not recharged and no network connections. Went into a store, consultant tried to help but tonite still no connection. So for 3 days have no connections and no-one seems to be able to sort out my problem. Is this a common problem with vodacom !!!!!! this contract is only a month old!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
