1 reviews | Active since Feb 2015
No network connection
I'm staying in Waterval-boven Mpumalanga 1195. We don't have any network connection from 02/05/2018. I received a message stating the technical team are working on the problem. But this is the same story for a week now. For some people they say that the cable's are ****** other say the tower fall down. But no network and no answers for when ghe problem will be solved. I would definitely not recommend Vodacom to any one in future and wil gladly change from network providers.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Nicolene
Thank you for taking the time to raise your complaint with our team.
Our record indicates Service Request A2-AVJY-0X9V0 is still pending with our Network Team.
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Best regards,
Dear Nicolene
Thank you for taking the time to raise your complaint with our team.
Our record indicates Service Request A2-AVJY-0X9V0 is still pending with our Network Team.
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Best regards,