NP
N.H Phalane

1 reviews | Active since Mar 2022

29 Dec 2025, 10:58

No network connection

Its been over 24 hours without network connection and your consultants are talking about attending the outage in 3-5 working days. Do you understand what 1 hours without network connection does? Not even a single call goes out, fix your towers or tell us if you don't want so we switch to different service providers. You're a big business for all this mess.

0
Replies (1)
Vodacom
Vodacom's reply29 Dec 2025, 14:48
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team