SK
Shakera K

1 reviews | Active since Mar 2014

23 Sept 2025, 00:46

NO NETWORK CAN'T CONNECT TO CALLS

NETWORK / RECEPTION IS PATHETIC!!! This carrier is yeT the woRst eveR from customer services to product Quality really annoYed now

I bought unlimited VC bundles for R55 for 7 daYs, I am on my 2nd daY now... I looked at my options & assumed all where for ANY NETWORK while making my choice. I choose VODACOM to VODACOM instead by mistake... I call Vodacom & obviously they could not help me. L... Even if they could open-up all networks & give me half of the minutes I purchased instead I'D BE SO Grateful.

I can not hear oR impossible to make calls to the Vodacom no. That I'm dailing there's just NO RECEPTION if I get through I can barely hear the person talk & it cuts off after every few mins. I've been trying this for over an hour now. Still NO JOY WITH THIS NETWORK

GOSH I WISH I COULD GET MY PURCHASE FOR ALL NETWORKS INSTEAD! I WOULD BE GLAD

0
Replies (1)
Vodacom
Vodacom's reply23 Sept 2025, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team