JM
Ju-Mari Meyer
1 reviews | Active since Apr 2019
01 Feb 2024, 06:02
No network
We have logged so many tickets yet Vodacom doesn’t resolve the issue of networking in our area. There has been quite a few residents that have also reported the issue.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Feb 2024, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2024, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Ju-Mari Meyer's updateReviewer Update
05 Feb 2024, 09:06Nothing has been done. Yesterday we had no service at all.
The last month the whole area is suffering with signal problems. It has been reported multiple times.
This is unfair that we pay for a service that we don’t receive.
The last month the whole area is suffering with signal problems. It has been reported multiple times.
This is unfair that we pay for a service that we don’t receive.
JM
Ju-Mari Meyer's update05 Feb 2024, 09:06
Reviewer Update
Nothing has been done. Yesterday we had no service at all.
The last month the whole area is suffering with signal problems. It has been reported multiple times.
This is unfair that we pay for a service that we don’t receive.
The last month the whole area is suffering with signal problems. It has been reported multiple times.
This is unfair that we pay for a service that we don’t receive.
JM
Ju-Mari Meyer's updateReviewer Update
05 Feb 2024, 18:18Yes they phoned us after i wrote the second time but why must we resort to extreme measures to get feedback? Also why don’t you stock back up parts? We live in a remote area, without signal we are vulnerable. This can’t be hoe you do business?
JM
Ju-Mari Meyer's update05 Feb 2024, 18:18
Reviewer Update
Yes they phoned us after i wrote the second time but why must we resort to extreme measures to get feedback? Also why don’t you stock back up parts? We live in a remote area, without signal we are vulnerable. This can’t be hoe you do business?