MM
Mpho M

1 reviews | Active since Jan 2011

30 Nov 2020, 17:38

No network

Vodacom network issues in my area it's been over 2 months they lying they promise 2 fix it or put a booster, I work from home business calls affected I end up buying mtn data daily so expensive but vodacom gladly debit my account ,I want out of my contract since they can't deliver it's pretty new data packages I've been a loyal customer 4 years 1st of it's kind I use 2 regard vodacom highly ,all their consultants they put me back in the que unprofessional service not caring for your customers

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2020, 07:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team