cM
charlotte M

1 reviews | Active since Feb 2011

14 Mar 2024, 14:19

NO NETWORK

Am very disappointed with Vodacom , in fact I have no words to explain how I feel. Last year I had a problem with Vodacom were my router was not working at all and am paying R950.00 monthly for 36 months , did call them with no luck I had to come here for assistance . I was called they apologized and was fixed . this year since January same thing its not working always says NO NETWORK CONNECTION , I took that contract for my kids to do assignments and also for me and to attend virtual classes however I end up buying data for me and my kids and also pay R950.00 for nothing . Last month I decided that am not paying Vodacom its not worth it , now they took me to MBD Attorneys for only a month not paying , but their network is not working every single day . Am buying data while am suppose to what am paying them for , am sooooo frustrated am even thinking of not paying them forever am already been referred to attorneys its fine they can blacklist me for all I care. Vodacom the worse network in whole wide word

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2024, 07:30
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team