CS
Chantel S
1 reviews | Active since May 2010
22 Jul 2019, 07:23
No Network
Since Thursday till today our Coverage goes from none to weak. We have bever had any signal issues yet nobody is giving attention to this."Your query has been escalated to one of our Solution Experts. Your ref number is: *** Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom [Service RequestOwner Group]"
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Jul 2019, 07:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jul 2019, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Jul 2019, 11:38Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that the issue is resolved.
Once again, I do apologise for the poor Customer interaction and thank you for bringing it to our attention
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that the issue is resolved.
Once again, I do apologise for the poor Customer interaction and thank you for bringing it to our attention
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jul 2019, 11:38
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that the issue is resolved.
Once again, I do apologise for the poor Customer interaction and thank you for bringing it to our attention
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that the issue is resolved.
Once again, I do apologise for the poor Customer interaction and thank you for bringing it to our attention
Regards
Vodacom Consumer Website Team
Best regards,