LV
Lizette V
1 reviews | Active since Jan 2018
24 Jan 2018, 16:35
No network
I live in a small town in the Eastern Cape. Not that far out in the sticks... But for the second time in three months we have no network service, and we are already at day 4! With no urgency from Vodacom to get the network outage sorted! Just a lot of bad excuses from their representatives.
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Vodacom's replyOfficial
25 Jan 2018, 06:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Jan 2018, 06:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,