1 reviews | Active since Nov 2016
No More SMS - Airtime Missing
Can someone from Vodacom tell me why I no longer get SMSs that alert me before my data is depleted so that it doesn’t use up my airtime when everybody all around me gets these SMSs?
As a result the last three recharges I made ended up with me using at least half of the recharge amounts for data and the other Vodacom took because they decided to stop my SMSs.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Katlego,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Please note that the matter has been escalated to our technical team to have the Notifications Reactivated on your number.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Katlego,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Please note that the matter has been escalated to our technical team to have the Notifications Reactivated on your number.
Regards,
Vodacom Consumer Website Team
Best regards,