BM
Bervin M
1 reviews | Active since Apr 2020
17 Jun 2022, 17:53
NO MORE, Poor customer service( unprofessional call agents)
Very dishonest service provider, I'm extremely frustrated with their customer service, very unprofessionalism still waiting for my refund after sending the supporting documents to the shop in Westgate, and no feedback from the consultant until today.
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Vodacom's replyOfficial
18 Jun 2022, 12:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2022, 12:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team