1 reviews | Active since Oct 2013
No more low data warning (****************)
<p>Few month ago I was complaining about data that vodacom was *****ing from me. Now, 3 times already, my data is getting finished without me getting any low data warning messages anymore and as a result I end up using my airtime for data activities (When my airtime is finished, that's when I get an sms that I am using R2/MB). I have lost more than R300 airtime because of this issue. When I call vodacom they tell me low data sms are courtesy and it's my duty to check my balance every second (Does that mean everytime I'm on internet I must stop what ever I'm doing so I can check if I still have data?) </p> <p>I have asked vodacom couple of time to make sure that we don't use our airtime for data activities and they proudly told me that they it can't be done, well I have news for you, ask 8ta engineers they will show you how</p> <p>I wonder if this is a way of vodacom to make sure that poor black people don't suceed in life! I'm un-employed and I rely on internet to look for opportunities and with vodacom robbing my airtime that I would use to buy more data, my chance of getting an opportunitiy is very low. </p> <p>I really wish ICASA could do something about this (We don't just need low data costs, we also don't want to be ******)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
