No more Data
<p>I was allocated complimentary data some time ago and I was advised this will be reocurring as Vodacom does not want to lose me as a customer. I have not received it for the month of October and only received the 800mb. Does this mean I am no longer a valued customer ?</p>
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Replies (3)
Vodacom's replyOfficial
03 Oct 2016, 07:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2016, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Oct 2016, 11:58Dear Customer
We have escalated your complaint to the Retentions Team for further assistance and feedback.
Regards
Roderique Lategan
Best regards,
Vodacom's reply03 Oct 2016, 11:58
Official
Dear Customer
We have escalated your complaint to the Retentions Team for further assistance and feedback.
Regards
Roderique Lategan
Best regards,
's updateReviewer Update
06 Oct 2016, 15:57How ridiculous! I have not yet been contacted by anyone from Vodacom and yet I am receiving SMS’s asking to rate your service, needless to say I yet again rated you a 0.
's update06 Oct 2016, 15:57
Reviewer Update
How ridiculous! I have not yet been contacted by anyone from Vodacom and yet I am receiving SMS’s asking to rate your service, needless to say I yet again rated you a 0.