No more Customer Service

Again I am really disappointed in Vodacom. I have placed and order for Fiber where by you can get a T.V and XBOX with contract that you are taking. I have received all the stuff I have order accept for the XBOX, when I inquired about the delivery of the XBOX,I was advised that on the quote it does not stipulate an XBOX,I have send them screenshot of their website where you can choose ether the T.V with and XBOX for R499.00 a month or you can choose just a T.V for R299.00 or just an XBOX for R199.00 amonth. However, this has been referred to the back office over week ago and up to know, no one has bothered to contact me regarding this matter. My service is not even active yet and I have more issues with Vodacom then I ever had with any ISP. This is really disappointing to know that there are people in Vodacom that does not take their customer to be important. I jut go and visit their own website and take one of these deals they will see for them self what is happening. Their system clearly have an issue. SR180 ********** 10 SR180 ********** 09