LS
Liam S
1 reviews | Active since Mar 2011
05 Aug 2024, 09:52
No More Contracts With Vodacom
Cut a long story short - Vodcom is quick it offer contracts but when they send you faulty devices and after numerous interactions, there's no satisfactory resolution, its clear Vodacom isn't interested in customer service and satisfaction - just quick to money grab. Some time ago I started cancelling all my contracts ... after many months gave Vodacom another chance - now, when Vodcom sees all my contracts getting cancelled, they shoudn't be surprised.
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Replies (1)Vodacom's replyOfficial
05 Aug 2024, 10:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Aug 2024, 10:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
