AH
Alan H
1 reviews | Active since Mar 2017
07 May 2024, 09:37
No more
They have failed to provide me with a documented quotation after the previous negotiations. They have now unilaterally halved my internet speed without cutting how much they charge. Enough. We are going elsewhere. There can be no negotiation as they have acted in bad faith.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 May 2024, 10:12 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 May 2024, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AH
Alan H's updateReviewer Update
07 May 2024, 11:59Feedback via an encrypted site! I went there and there was no attached document. Hardly adequate. I still do not have a legal contract document.
AH
Alan H's update07 May 2024, 11:59
Reviewer Update
Feedback via an encrypted site! I went there and there was no attached document. Hardly adequate. I still do not have a legal contract document.
AH
Alan H's updateReviewer Update
07 May 2024, 12:07The line speeds have been very erratic in the last week and sometimes it takes 5 minutes to load a page. We need a reliable service and want to cancel this (invisible to me) contract ASAP.
AH
Alan H's update07 May 2024, 12:07
Reviewer Update
The line speeds have been very erratic in the last week and sometimes it takes 5 minutes to load a page. We need a reliable service and want to cancel this (invisible to me) contract ASAP.