WK
Wynand K

1 reviews | Active since Mar 2011

10 Aug 2023, 09:01

No more 24 months contracts with Vodacom

Vodacom are really scally. I upgraded my contract in September 2021. So I phoned them to cancel my contract as I am really not happy with a few things of them. When I asked to cancel the contract they advised that I can only do so in February 2024, so for some very funny reason Vodacom go and add 5 months to their 24 months contracts they have so are paying for 29 months and not 24 months as signed for. Be really careful when you take out a contract with vodacom.

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2023, 09:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team