MB
Molly B

1 reviews | Active since May 2018

03 May 2018, 18:49

No montly airtime. Dont depit then charge penalty fee

They dont depit on agreed date and then wants you to pay penality fee.. Think they do it on purpose to get more money. Also dont recieve my montly airtime on 3 cellphones.. Call centre pathetic

0
Replies (1)
Vodacom
Vodacom's reply03 May 2018, 20:11
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team