No monthly statements for a year now, although I am paying for itemised billing

<p>I have relocated 13 months ago. After my relocation I have informed Vodacom of my change of address on several occations now. I wrote letters, e-mails, phoned accounts department, phoned customer services, even went into 3 different Vodacom shops to change my address. After 13 months I STILL DON'T GET MY MONTHLY STATEMENTS!!! Everytine they tell my the same thing...that my details was updated, but obviously it is not correct!!! I have also signed up for a 12months internet contract during April 2015. I went to my nearest Vodacom shop last week to end my contact. Today I receive a statement for "early cancellation of my contract", stating that I owe them R826-00 for subscription of the next 6 months....WTH??????? That is extremely poor custormer service from Vodacom! </p>