No monthly Statement, Invoice and Itemised Billing

I have been contacting Voodacom every month since November 2024 to request an email of my monthly Statement, Invoice and Itemised Billing, and every month I am told that the system has been corrected and I will receive the Statement, Invoice and Itemised Billing. Again, in September 2025, I have not received the email of the Statement, Invoice and Itemised Billing and will need to contact Vodacom again. What is sad is customers pay for the itemised billing and do not even receive what they are paying for. Vodacom is a very unprofessional business that is incapable of getting any administration correct and leaves me wondering what else they are incapable of.