No Monthly Allocation

<p>It is the 14th of the month and still have not received my R500 monthly allocation, nor is the R110 top or 1GB data bundle reflecting on my account.</p> <p> </p> <p>A call was logged on the 7th regarding this problem, and on Tuesday 11th, the consultant we engaged with informed us that Vodacom has been experiencing issues with allocations - so why the hell must we log a call for this to be attended to? Even though a call has been logged, and we have followed up numerous times with Vodacom, the issue still has not been resolved nor have we received any feedback.</p> <p> </p> <p>I must add, Vodacom has been paid in full for this subscription.</p>