sN
sonto N
1 reviews | Active since Apr 2013
03 Mar 2016, 13:43
No monthly airtime
Hi <br> <br> Vodacom I called the centre at 13:00 to complain about my monthly airtime. this is the second time it happens.<br> Thabang told me that I was on the internet on the 29th February at 24:30 that is way i don't have airtime, Strange cause this is the second time it happens. Vodacom I'm tired of complaining and getting the same story over and over again. The time of using that airtime I was asleep and my mobile data was off. So where did my air time go?<br> <br> Dankie,
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Replies (1)Vodacom's replyOfficial
03 Mar 2016, 14:08Hello Sonto22,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 14:08
Official
Hello Sonto22,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
