1 reviews | Active since Dec 2010
No money paid back
<p>I've been waiting for more than a week now for you to pay my money back. You deducted double the contract amount, I've already reported & escalated this. Still no money paid to my account. I've asked accounts department to phone me, no call yet. You made a mistake, now I have to wait without my money for you to sort this out??</p> <p>You're taking chances now. I'm cancelling my debit order, clearly you can't be trusted with it. I want the accounts department to call me, as in last week!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom is such a disappointment. Nobody has contacted me yet about my issue.
This might just be about money for Vodacom, but for me it's about our family not having anything to eat because someone at Vodacom is not willing to do their job. You're not just playing with someone's money here, you're playing with their lives.
I ask you please, think about that & return our money that you took.
Vodacom is such a disappointment. Nobody has contacted me yet about my issue.
This might just be about money for Vodacom, but for me it's about our family not having anything to eat because someone at Vodacom is not willing to do their job. You're not just playing with someone's money here, you're playing with their lives.
I ask you please, think about that & return our money that you took.