1 reviews | Active since Jun 2018
No Mobil connection for days
Rate: One star minus... I on the 19 th June 2018, entered into a new contract with Vodacom and have paid for switching over and porting my number frown Virgin Mobil to Vodacom. Today the 25th June I have still not got connection to my contract. This is completely unacceptable. If I were told that this could have happened I would never have taken a contract out with them. I have made contact with them but nothing can be done about this. It is unending and I am suffering losses because I have also started up a new business and am unable to receive and make calls. Where to from now?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team