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Preshen M

1 reviews | Active since Oct 2010

30 Dec 2025, 06:37

No means to cancel a contract from overseas

Vodacom does not have any means of cancelling a contract from overseas. They have made it absolutely impossible to do this - its appears part of their plan to keep people paying monthly. I have sent numerous emails, used their useless chatbot and called multiple South African numbers only for them to not lead anywhere. Why do this to people who no longer need your services?

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Vodacom
Vodacom's reply30 Dec 2025, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team