No means no I will not be Bul****

Absolutely poor! I called the cancellations department, spoke to Sindile. I want to cancel and STOP this number ***. She kept on nagging and want to give me discount on other the numbers I have got. I kept on saying NO! BECAUSE I AM NOT GOING TO USE IT!!!! She then went on to make the number active at R79 per month so that I can take out phone or laptop at anytime, I said no I dont want it I want to cancel stop the number!!!! So she realised that she wont get anywhere with me so the line dropped. I phone again then spoke to Nkosi, he then saw on the system that my number is being in process to being cancelled. He said he will give me a reference number, never received one. Now I received an email that the number will be converted to pre paid on the 28th. What does VODACOM not understand, I dont want the number to be active, I am not going to use it! If this is not going to be changed I will take it further to the consumer act. No means No, and I will not being bul**** to keep this number active!