IF
Ilse F

1 reviews | Active since Mar 2014

01 Aug 2016, 06:01

No matter what you do you are ignored... this is *******

<p>For TWO years I have asked to me sent a statement (legal requirement)... yet no statement. Phone calls result in promises to send written confirmation.... NOTHING.</p> <p>I have no handset since it has packed up and no connection anymore. yet despite me leaving my email address and mailing them no less than 12 times - NO RESPONSE.</p> <p>How can this be O****!! </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2016, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team