TA
Theo A

1 reviews | Active since Feb 2017

21 Feb 2017, 11:50

No Management in store

<p>Vodashop on a Sunday has NO MANAGEMENT in store to assist with a refund?! i was quite happy to take a replacement cover; BUT they didnt have any stock so the store assistant tells me to leave my goods there and come back another day when a Manager is there (seriously?)</p> <p>We have since called and left a message for the Manager and the owner to return our calls and STILL WAITING</p>

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Replies (2)
Vodacom
Vodacom's reply21 Feb 2017, 12:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Feb 2017, 15:59
Official

Dear Customer

As per the feedback received the store management has been in contact with you and attended to your complaint.

Regards

RoderiqueLategan