GP
Gavin P

1 reviews | Active since Aug 2019

18 Oct 2021, 10:46

No mail sending

Having problem with mail, trying to speak with technitian rather as tobi doesn’t share this problem solving info. All settings were matched as per website and warning mail was sent. Still not able to speak with real person or sending a mail. What and how to from here??

0
Replies (1)
Vodacom
Vodacom's reply21 Oct 2021, 10:52
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please note that we escalated your query to our technical support team for further assistance. Based on the feedback provided, our team made contact with you and assisted with the query.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team 

Best regards,