No mail at Vodamail

<p>Dear Sir/Madame,</p> <p>For the last two weeks, we have been unable to access our Vodamail account.</p> <p>Most of our personal and financial communication takes place throught this medium.</p> <p>I've tried the password reset and OTP options - to no avail. I have also left a message at the Contact Centre for help. No one phoned back.</p> <p> </p> <p>Today, 7 August, I phoned the Customer Care Centre, explained my situation, and was told to hold on.</p> <p>As happens at most Call Centres, I listened to background music for 10 minutes and then decided to end the call. This seems to be the standard practice to tell a client to hold on, and then to disappear.</p> <p>Now, why should we want to continue to use Vodamail if this is their atttitude? Vodamail has never been stable and we have personally experienced problems logging on every other week.</p> <p>So, we have already started to migrate away from Vodamail by using Gmail as an ever stable email service.</p> <p> </p> <p>Kind regards,</p> <p>Gargantua.</p>