DS
Dirk S

1 reviews | Active since Nov 2016

22 Nov 2016, 20:19

No luck with summary of previous Tax year's invoices.

<p>I am battling to get a summary of my Vodacom Tax Invoices for the previous tax year. 6 Working days now. I have spoken to their call centre and emailed them four times to respond. I only received this year's summary twice. Are the people not educated enough or too stupid to understand what I've spelled out. From 1 March 2015 to end of February 2016! What are so difficult about it? I have 2 contracts with Vodacom which cost me between R 1,700 and R 2,500+ every month. Can I get out of both contracts without paying anymore costs/penalties...don't think so! I'm with Vodacom from the beginning of time, but had enough now! Be warned when you decide to enter in a contract...</p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team