No luck...
<p>I called Vodacom to ask if I could redeem my 1gig I accidentally paid to a cell number that doesn't exist. I spoke to a consultant who confirmed that the number I accidentally paid to hasn't been used since February this year, as it doesn't matter if the number is in use or not I can't get my gig back. This to me makes no sense at all and will soon be changing network. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
