RH
Ronel H

1 reviews | Active since Jul 2011

05 Jan 2017, 09:01

No LTE since 30 November!!! No one can or wants to assist

<p>Ever since my contract was converted to prepaid on the 30th of November, I have not been able to get LTE!! I have phoned so many times, even went to a vodashop. Everytime I get told it's been activated, and will take 24 hours! What on earth did you do to my profile on your systems that no one can get this right??????????? </p>

0
Replies (1)
Vodacom
Vodacom's reply05 Jan 2017, 11:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team